Is Vincent Watch an authorized dealer?
Yes. Vincent Watch is an authorized retailer for TAG Heuer, Longines, Tissot, Rado, Hamilton, Ball, Oris, and Tudor, among other brands.
Where are Vincent Watch stores located?
Tampines Mall, Causeway Point, Toa Payoh HDB Hub, JEM, and Jurong Point, with online ordering island-wide at vincentwatch.com.sg.
How long has Vincent Watch been operating?
Since 1985 and still counting — over 40 years as a family-run watch retailer in Singapore, starting at Tanjong Katong Complex.
Are all watches guaranteed authentic?
Yes. All products are sourced via authorized distributors or directly from the brands themselves.
Do you sell pre-owned or vintage watches?
No. As an authorized dealer, Vincent Watch only sells brand new watches sourced directly from brands or authorized distributors.
How do your prices compare to other countries?
Our prices are aligned with retail pricing worldwide, with any differences generally due to currency exchange rates.
Do you offer installment plans?
Yes. We support Atome, ShopBack, GrabPay, and installment plans with major Singapore banks.
Can I pre-order a watch that's out of stock?
Yes, for most out-of-stock watches. Tudor is an exception — due to brand-wide waitlists, we take a wishlist for Tudor models rather than a direct pre-order.
Do you ship internationally?
Yes, we ship internationally.
How long does delivery take within Singapore?
Delivery within Singapore typically takes 2 to 5 working days.
Is shipping free?
Yes, shipping within Singapore is free.
Can I pick up my watch in-store the same day?
Yes, as long as the watch is in stock at that store.
What's the warranty period on your watches?
Warranty length depends on the brand and model, but most watches come with at least a 2-year warranty.
Do you offer watch servicing or repairs?
Yes. Providing a full range of watch servicing and repairs is one of our core strengths.
What happens if my watch has a manufacturing defect?
We send it back to the brand on your behalf so they can assess it for a free replacement or repair, where eligible.
Do you offer buy-back or trade-in on old watches?
Not currently.
What's the difference between automatic and quartz watches?
Automatic watches are powered by the natural motion of the wearer's wrist and don't use a battery, while quartz watches run on a battery for precise, low-maintenance timekeeping.
How do I resize my watch strap?
You can resize it yourself at home, or bring it in to any of our stores and we'll size it for you.
Which watches are good for swimming or diving?
Look for a water resistance rating of at least 200m, which is suitable for swimming and recreational diving.
Tudor vs TAG Heuer — what's the difference in style?
In our experience, Tudor leans toward a clean, vintage-inspired diver's look, while TAG Heuer offers a more modern take on watch design. Both are excellent choices depending on the aesthetic you're after.
What's a good watch for a 21st birthday, graduation, or wedding gift?
For a 21st birthday, a TAG Heuer is a popular pick — built to handle an active, celebratory lifestyle. For graduations or weddings, a Tudor is a favourite, especially with caseback engraving to commemorate the occasion.
Do you offer engraving or gift wrapping?
Yes, we offer both engraving and gift wrapping.
Where can I verify your reviews?
You can verify our reviews through Google Reviews.
